Contact Me

Feel free to add a comments below, I will answer as soon as possible.

 

902 thoughts on “Contact Me

  1. Dirk

    Hey,
    we use mDocs for our project webpage in order to exchange documents. I expected that a file uploaded by a user cannot be deleted by another user. But unfortunately it is possible. Can I change the settings in a way that only site administrators can delete uploaded files?
    Best regards,
    Dirk

    Reply
  2. Christy

    Is there a way to show all the main folders with the files on the dashboard? Right now we can only see one (Documents and files and subfolders in there). But we are unable to see the other main folders we have created.

    Reply
    1. Bhaldie Post author

      sounds like you have turned off the Navbar. Goto mdocs dashboard Options > Settings > Configuration Settings > and make sure “Hide Navbar” is unchecked.

      Reply
  3. Monika Kalam

    Hi there,

    All I want to have displayed is the Name of the file and the file size on the user end. I selected only those two boxes, and it worked. But one issue, under the Name it shows multiple bullets with “File Options, Download, Go to Post”. I don’t want any of these to show. I just want the Name and File Size. How can I get rid of the “File Options, Download, Go to Post”?

    Reply
  4. Stephan

    I recently added this awesome plugin to my site but it appears the shortcodes for defaulting users upload status to pending doesn’t work. Any clues or ideas on why or how to fix?
    Thanks

    Reply
      1. Stephan

        Just downloaded the updated version, many thanks for fixing this issue *thumbs up*

        Just had another question, is there any functionality within the plugin that allows non-members to upload. The page that we would have the upload button on has already been password protected and will only be given out to specific people, but my client doesn’t want people to have to create accounts.

        Reply
        1. Bhaldie Post author

          no non member cannot upload, it would be a dangerous thing to allow this. So there is no plans to allow this to happen 🙂

          Reply
  5. James Round

    We are building a new site, which we hoped to use the document library in, although the site isn’t complete. We’ve identified that the plugin is causing a conflict with a key element in the theme we are using. We hoped the document library would be a key feature so if there’s any way to resolve it that would be excellent.

    To give some brief details we use the Salient Theme version 9.0.1. It’s their ‘Nectar Slider’ element that fails to work when Memphis Document Library plugin is active. Unfortunately, that is a key visual element to a number of pages so we do need it to work.

    Our document library version is 3.9.14.1, and we only noticed this problem a week or so ago, so it may be related to a recent update to the library?

    I’m unsure what specific technical details you need to look into this, so if you can let me know I’ll get you whatever I can. The current URL is a temporary one, but is correct for the time being.

    Thanks

    Reply
    1. Bhaldie Post author

      I tried visiting the web site and the page was blank. Could you give me the url of the issued page and I can have a look.

      Reply
      1. James Round

        The homepage is blank currently as it’s in development, but the home page is designed to use the banners which cease to function with Memphis plugin loaded.

        I will temporarily re-activate the document plugin and put one of the example sliders on the home page. Part of the problem is that the images get removed from the banners when your plugin is active, so it may just appear black with text. In addition, the back end editing for these ‘Nectar Sliders’ ceases to function properly as well. The options to change images, switch between image and video backgrounds, amend location of content on the slider etc. and the actual buttons on the edit screen itself cease to be graphical buttons and become text that isn’t clickable anymore. I can comparison screen shots if this would help.

        Thanks for your assistance looking at this.

        Another example page where there is a slider is also https://newweb.wmfs.net/our-plan/prevention/

        Reply
        1. James Round

          Hi there, just further to this, I came up upload a couple more documents today and they are failing to upload. I complete the upload form, when complete Chrome shows the document upload % but on completion the folder I uploaded the document to is empty. I’m not sure if this is related to the above, but I was able to do upload documents previously.

          Reply
          1. Bhaldie Post author

            this sounds like a server issue, I can’t debug something like that. Take a look at your server logs for more details on what might be the problem. Also take a look at the mDocs compatibility tool and see if your system is compatible.

        2. Bhaldie Post author

          I would try heading to mdocs dashboard going to Options > Settings > Disable Thrid Party Includes and try disabling some or all of these tools.

          As for the tools not working I have a new release coming soon that should address those issues.

          Reply
          1. James Round

            Hi there,

            Using your Disable Thrid Party option for Bootstrap – Dashboard appears to have resolved the issue.
            For my peace of mind, what is that actually doing and are there any features or areas that will not be available as a result of disabling this option?

            Thanks

          2. Bhaldie Post author

            Hi,

            Basically you have bootstrap loaded already probably by your theme, so what the issue is that the 2 bootstrap conflict with each other. You should have no issue moving forward disabling bootstrap from the frontend.

  6. Sjaaks

    Hi!

    I’m really liking the plugin, except since the latest update the description doesn’t display anything. I use the Description for my users to display a table of content regarding the document. The description for each document is still there, except it’s not displaying anything anymore.

    Hope you can help me, regardless, thanks a lot for the plugin!

    Regards,
    Sjaaks

    Reply
    1. Bhaldie Post author

      Description seems to be working for me, can you open a browser inspector and see if you see any javascript errors?

      Reply
  7. Tony

    I think it would be a bonus if the documents could also be displayed in lists on specified pages according to the “Categories” name (not to be confused with the folder names). These are post categories that show in the window for “Add New Document”. Then the entire collection of documents could be placed in one folder and displayed according to the (Post) Categories name. That would make it easier for some users to update any document one time and not have to search folders for each copy of the same document to update. Thanks. Very nice plugin!

    Reply
  8. Paul Orris

    I have recently taken over the running of a website which uses Memphis.

    However it will not upload or preview documents so I need to learn how to use it but cannot find a tutorial.

    Can you suggest a good place to start please?

    Reply
  9. Christian

    Hi… I’m trying to use Memphis on a production intranet wordpress site for a client. It works on my hostgator test site but on this production intranet site it installs but nothing happens when I click the buttons, add documents, folders etc.

    I believe its a server configurartion… Do you have any clues about it? Modal windows configuration? Any help would be great!

    Thanks!
    Christian

    Reply
    1. Bhaldie Post author

      what is it displaying? do any of the other columns not show up? Please disable all other plugins and try again.

      Reply
      1. Andrew Ferguson

        Hi. everything else shows up. I see a nice folder list and when I open them I see a file type icon, the number of times downloaded, the link to download. Just the file name missing but space for it is there.

        Reply
  10. Tony

    Hi. Is there a way to add documents to one folder, then copy them individually to other added folders? The folders / categories would need to contain some of the same documents found in other folders, but would be nice to be able to update only once per library instead of wherever the document are contained across all folders. Thanks, it’s really a very nice plugin and has made my customers happy, plus saves me from many headaches! Really great!

    Reply
  11. Peter

    Hi
    I do like this plugin – it does what I want with one exception – In the Folder list displayed to visitors, can you tell me if it is possible to display the number of files contained in a folder please?

    Reply
  12. Julia

    Hi Ian,

    I am new to Memphis Documents and have taken over a small website for a parent run nursery. Our document exchange server (set up with Memphis) is not working anymore (404 page) and I can’t find the error. I have updated to the latest version and I have troubleshot with your server compatibility test. The only thing it’s complaining about is imagick but I doubt this has an impact on the whole server/page.

    Can you please assist? It would be very much appreciated. Thank you so much!

    Reply
    1. Bhaldie Post author

      are the files in the mdocs table still visible.

      Check your apache server logs for more details on the 404 error. I need more information to be able to debug and 404 is just to generic.

      Reply
  13. synstalker

    Due to a massive document uploads I had to write an updated script to the post_title column in wp_posts. It worked before, but since the latest update, the script runs and updates the title – you can see it in the single document view perfectly (aka wp-admin/edit.php?post_type=mdocs-posts) , but in folder view (admin and mdoc-Folder shortcode view) it still shows the OLD name (aka /wp-admin/admin.php?page=memphis-documents.php) . BUT when you do a “manage file” update. the columns in the database update and it then shows in the folder view.

    Can you assist?

    Reply
    1. Bhaldie Post author

      without know what your script is doing I have no way of helping. If you have the script please provide it.

      Reply
  14. Louise van der bijl

    I am having to update the Title of the file directly in the database. In the Memphis Doc view (folder view) it is showing the old name/ Uploaded title, even though It is not showing in the post_title field in the wp_posts table, but, the mDocs view it is showing the Title correctly (pulling from post_title. When you update the file name via the UI, it works.

    Please assist asap. I am due to go live tomorrow

    Reply
    1. Bhaldie Post author

      im not clear what your issue is. Please clarify where the exact issue is? What is folder view compared to mdocs view?

      Reply
      1. synstalker

        So we have imported a csv into a table, from there we match the filename to the mdocs filename and update the post title .

        update wp_posts set post_title = newcsv.title where post_name = newcsv.filename
        eg:
        update wp_posts set post_title = “Document Title” where post_name = “PB_FileName”
        When you view the single file it shows the right title, it is just in the mdocs folder / file listing that it shows the name not the title. I am using your folder short codes to get the folder view onto my pages and this is where i picked up the issue.

        When I manually manage the file, and update the title using the mdocs UI, it works perfectly. and if i do a DB check, all the columns are right and look exactly like how my script updates the posts table.
        When i run just the script and update the title. the mdoc UI shows the post_name, not the post_title, and if I manually update it, it seems like wp_posts remains the same even though mdocs UI shows the updated title.
        My thought was that there was another column that I need to update to get it to show the title and not the name.
        so post_title to show in mdocs, not posts_name

        I checked the post meta table to but couldnt find an entry for mdocs

        I am happy to give you access to everything if you mail me? And thank you again for helping. this plugin saved my project.

        Reply
        1. Bhaldie Post author

          Without seeing you script my guess would be that it is not filing out the name of the file. If the name is blank it will default to the name of the file. Just changing the post name will not change the name of the file in mDocs there are to different data field in the WordPress database.

          Reply
          1. synstalker

            Hey, thanks for the response. can you advise me on the mdocs data field in the db please so I can update my script to change not only post_title but that one as well?

          2. Bhaldie Post author

            its not that simple mDocs uses a serialized array of data. The data can be retrieved by using the WordPress function get_option('modocs-list'); then you would have to update the array and save it back to the db with the function update_option('mdocs-list', $the_new_array);

            Be very careful because if you update the option with a null array all your data will be lost.

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