Contact Me

Feel free to add a comments below, I will answer as soon as possible.

 

1,202 thoughts on “Contact Me

  1. Ary

    Hello.

    After last version 3.10.3, admin/author is not able to upload or modify any files in the file list.
    Any ideas of what it might be?

    Thanks,
    Ary

    Reply
    1. Bhaldie Post author

      Head to the mDocs dashboard Options > Settings > Roles and Capabilities > make sure these roles have the “Allow Upload” checked.

      Reply
  2. Jeff van Loon

    Hello,

    I use shortcode below, is it possible to let the first folder being opened at the start?
    [mdocs folder="mdocs-cat-7" hide_folder="false" sort_value="modified" is_descending="true"]

    Reply
  3. Alex

    last version 3.10.2 has a bug that doesnt let author upload files, i reverted back to 3.10.1, when pressing add new document you get this error: The permission of this file have changed and you no longer have access to it, please contact the owner of the file, using the old version everything works fine

    thanks

    Reply
  4. Tommaso Napoli

    Ciao,

    I have a problem with frontend upload button: is it shown only to Admin roles. I’ve followed the instructions (I cannot upload screenshot of settings page but it is correctly settled). Everyone in theory (subscriber, editor, ecc…) have the permission to upload and see the button, but in fact only Admin can do it… can you help me?

    Tommaso

    Reply
  5. Tommaso

    I have a problem with roles and upload button: I’ve changed the settings as you wrote, but still only the admin of the website can see the button… can you help me?

    Tommaso

    Reply
  6. John

    How do you configure security so site visitors who are not logged in as registered members of the site can NOT see the documents. At the moment, users can bypass all the security and see the documents. I’ve tried clicking all of the settings that look like it should work, but nothing seems to stop site visitors from viewing the documents.

    Reply
    1. John

      Furthermore, the Memphis documents are appearing on my blog? How can this be resolved? I do not see any configuration to change this.

      Reply
    2. Bhaldie Post author

      If you goto Options > Setting > Hide All Files: (Non Members) this will hide the files form any one that is not logged in. They will be able to see the posts pages if you want to remove those as well also check Hide All Posts: (Non Members)

      Reply
  7. vincent

    Hello,

    It seems there is conflict with Memphis Documents Library and woocommerce.
    “add to cart” disappears for variable product.

    No possible to select variation nor “add to cart”.
    No problem found for simple product.

    If I deactivate Memphis Documents Library, then variable product appears OK to add to cart.

    How can i solve that ?

    Reply
  8. Peter Barus

    Having cleared the cache, we’re having a problem with the popup menu “preview” function, which now doesn’t do anything. However, other things work now that did not: we can now click on a file name in the blog list that resides in Memphis, and instead of a 404 or 403 error, a different page opens with the one file, that has a preview tab, and that usually works. Can you help?

    Reply
  9. Vladimir

    Hello.
    After reorganizing the folders in Memphis Document library ,when trying to download any of document getting next error:
    Memphis Documents Error:….was not found, please contact the owner for assistant
    Error:Memphis Documents Error: filename.xls was not found, please contact the owner for assistance

    Please your assistance .

    Reply
  10. Meghan Toczko

    Is it ok to manually delete this plugin? When I deactivate the plugin, then click “delete” I get an error: “Deletion failed: The site is experiencing technical difficulties.” I don’t get this error message with any other plugin I’ve installed, so I think this error is isolated to MDL. I was going to ftp into the site and manually delete the plugin. Is there anything I need to know before I do this? Is it safe to remove the plugin this way?

    Reply
    1. Bhaldie Post author

      No deleting it will remove it. You could also remove any mDocs references in you DB if you want but that is a little trick and not recommended.

      Reply
  11. Martin

    Hi, thx for this plugin.
    I have trouble with searching. Clasic WP search doest want search documents by name or anything else.
    Is there any way how can I provide this function to users ?

    and .. how can I create categories? I cant find any way how create them 🙂

    Thx for you time.

    Reply
    1. Bhaldie Post author

      Make sure you have Options > Settings > Search Settings > Advanced Search Checked.

      As for you category question, do you mean a mdocs folder or a WordPress category.

      Reply
  12. Amanda B

    We can no longer add/upload. We updated to the most recent release and still can’t upload. We are getting this error: TypeError: jQuery(…).modal is not a function memphis-documents.min.js:1:29074
    mdocs_toggle_modals …/wp-content/plugins/memphis-documents-library/memphis-documents.min.js?ver=f90960028c7c64258c0f225ec861c8bc:1

    Reply
  13. Jakob Hansen

    Hey.
    Thanks a lot for a great plugin!
    however, I found a potential error; when a user (user1 – subscriber) uploads a file, a different user can delete the file (user2 – subscriber) through backend.
    User privileges seems to work for “Batch Delete” and “Batch Edit”, but when a file is select individually you are able to delete and edit, even if you are not the owner?
    Best regards
    Jakob

    Reply
  14. Jerry Sapp

    Hi,
    I’ve tested Memphis Doc’s on several sites and it works great until I try to upload large page count files. For example I have a 150 page pdf that is only 6mb (max file upload is at 256MB on sites). It doesn’t error out, just runs through the upload process, but doesn’t upload.

    I’ve search Google and various forms but can’t see to find any limitation on number of pages in documents.

    Any insights would be greatly appreciated.

    Jerry

    Reply
    1. Jerry Sapp

      Disregard previous question. I thought I had my maximum upload size set to 256MB and found out I didn’t when I had checked my settings.

      Great plugin. When I get my sites converted over I will send you some love ($$$)

      Reply
  15. Ian

    First thing to say is, brilliant plug-in.
    I have a simple query relating to a problem I have. I have an uploaded file which has a typo in the filename which I want to correct. Obviously I can rename the file at source but how can I update the reference to that file within the plug-in (under the hood, if needed). The key thing is, is I don’t want any of the statistics (i.e. download count) to change so I’m nervous to just upload a new version of the file. I want the fix to be completely invisible, so to speak.
    Any help appreciated.

    Reply
    1. Bhaldie Post author

      Just uploading the file with the new name will solve your problem moving forward. You will not lose any download count data and the filename will be updated.

      Reply
  16. Ralph Flynn

    Hi Just setting up a site and cant find how to set the permissions so an editor can move, delete files no matter who has uploaded them.
    Can you help me with this as its the only thing stopping me using it.

    Thank you

    Reply
  17. Rick

    You made this comment when answering a question for someone a while back. “folders currently don’t have permission only files do.” Can you explain to me exactly what you mean by that, and how to do it? I’m trying to restrict some users from seeing some uploaded files, but I can’t figure out how to do it on an individual file.

    Any help would be appreciated. Thanks.

    Reply
    1. Bhaldie Post author

      you have a couple of choices you can select a file open the Mange File windows and make the file private.

      You can also head to setting and select Hide All Files: (Non Members) or Hide All Files

      Reply
  18. Rafal

    Mamy wersję 3.9.18 i chcemy podegrać do 3.9.19. Jest napisane “Bug – Fixed issue with mdocs columns, you will have to reconfigure the Document list again”. Czy lista plików się wykasuje?

    Reply
        1. Bhaldie Post author

          open the file mdocs-patches.php below line 3 add this:

          update_option('mdocs-displayed-file-info', array());

          goto setting page and press save.

          once saved open the mdocs-patches.php file again and remove the previous line.

          Reply
  19. Peter Barus

    how edit the “owner” and “author” fields? I am not the owner, just the admin setting up the system.
    I set un-checked “owner” and use “author”, but nothing appears there, and I can’t find where to input.

    Reply
    1. Bhaldie Post author

      goto mdocs settings > Document List Configuration uncheck Owner and check author. then goto Displayed File Properties and check Show upload author

      Reply

Leave a Reply

Your email address will not be published. Required fields are marked *